February 23rd, 2006

ozarque figure

Linguistics; recommended book review link....

Linguist List has an excellent review of Wired for Speech: How Voice Activates and Advances the Human-Computer Relationship, by Clifford Nass and Scott Brave, published by MIT Press 2006, online at http://linguistlist.org/issues/17/17-65.html#1 . Sample:

"Even though users know they are dealing with an automated system, if the system takes speech as input, or produces speech as output, users cannot help but treat the system as if it were another human, and will apply the same beliefs and prejudices to the automated system as they would to a human that had the same behavior. That is, if a person feels more comfortable with a male human explaining how to operate a complex piece of equipment than with a female, then that prejudice will carry over to an automated assistant that has a female voice."